Bg9 Privacy Policy

Bg9 is an internationally licensed online gaming and betting platform operated specifically for users in Bangladesh. Our Privacy Policy A clear statement of our commitment and promise to protect your personal information.

By accessing the bg9 website or app, opening an account, or using any of our services, you are considered to have accepted this Privacy Policy. Please read it carefully before using the platform.

We believe data protection is not just a legal obligation — it is an ethical responsibility to our users. That is why bg9 consistently adheres to international data protection standards.

Bg9 collects only the information that is strictly necessary to operate the platform effectively. We never collect unnecessary or excessive data.

Bg9 uses your data strictly for specific, limited purposes. We never sell your information to third parties or use it for advertising without your consent.

• For account registration, verification, and management.
• For processing deposits, withdrawals, and all other financial transactions.
• To ensure platform security and prevent fraud or deceptive activity.
• For legal and regulatory compliance, particularly to meet Anti-Money Laundering (AML) requirements.
• For delivering bonuses, promotions, and personalized offers.
• For customer service, complaint resolution, and user support.
• For Responsible Gaming monitoring and user protection.
• Analytics to improve service quality and develop new features.

Bg9 never sells your personal information to third parties for commercial purposes. However, limited data sharing may be necessary in certain specific circumstances.

• Payment Provider: Necessary information is shared with payment processors, including Mobile Banking, Nagad, Rocket, and banks, to complete transactions.
• Regulatory Authority: Information may be disclosed upon lawful request from the Curacao eGaming licensing authority or law enforcement agencies.
• Technology Partner: Technology providers used for cybersecurity, anti-fraud systems, and platform operations may access limited technical data.
• Fraud Prevention: Limited information may be shared with industry-recognized fraud prevention organizations when necessary.

Bg9 employs the latest technology and methods to keep your data secure. Our security framework is built to meet the highest industry standards. The key security layers are described below.

• 256-bit SSL Encryption: Every exchange of data between your browser and our servers is fully encrypted.
• Secure Servers: All data is stored in data centers meeting the highest security standards, with regular security audits conducted.
• Access Control: Only authorized personnel may access user data for specific purposes; all access is logged.
• Real-Time Monitoring: A 24/7 monitoring system is active to automatically detect suspicious activity.
• Regular Backups: Data is backed up on a regular basis to ensure information can be recovered under any circumstances.

The bg9 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your platform experience.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain platform functionality.

Under bg9's Privacy Policy, you have a number of rights regarding your personal data. To exercise any of these rights, please contact our support team.

Bg9 retains your data only for as long as necessary or as required by law. The retention periods for different categories of data are outlined below.

• Account Information: Retained for a minimum of 5 years after account closure, as required by law.
• Financial Transaction Records: Retained for a minimum of 7 years in compliance with AML regulations.
• Gaming History: Retained while the account is active and for 3 years after closure.
• Support Contact: Retained for up to 2 years from the date of last contact.
• Cookies & Log Data: Up to 90 days, after which it is deleted automatically.

Bg9 is a platform exclusively for adults aged 18 and above. We do not knowingly collect information from or provide services to minors under any circumstances.

• Age verification is mandatory at registration. Your age is confirmed via national ID card or passport.
• If it is found that a minor has opened an account, that account will be closed immediately.
• Any data relating to a minor will be deleted immediately in accordance with applicable law.

Bg9 reserves the right to update or amend this Privacy Policy as needed. If any significant changes are made, we will notify you through the following means.

• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of this page will be revised accordingly.
• A notification will be displayed at login whenever significant changes are made to the platform.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.